Stolen wallet means stolen time

I’ve mentioned previously that I got my wallet stolen on the bus. Well, along with my hard-earned cash, my UMID and ATM cards disappeared just like that as well. So for the sake of closure, I’m going to chronicle my journey to having these replaced. Hopefully it’ll be of help to someone since crime isn’t gonna disappear any time soon.

BPI ATM CARD

This was the easiest card to replace because BPI doesn’t need any fancy documents. Once you realize that your card was lost/stolen, call their hotline (89-100) immediately and have your ATM card blocked. For having the card replaced, here are the steps:

  • Go to the BPI branch where you initially applied for your card. Bring at least one (1) valid ID.
  • Get a number/wait in line with those who are applying for a BPI account.
  • Fill up a form about card replacement. Show your ID if necessary. There is a replacement fee (P200).
  • Wait for a week or whenever the banker tells you to claim your card.
  • Bring a valid ID to claim your card.
  • Change your password ASAP.

BDO ATM CARD

This is a bit more of a hassle because you need to have an affidavit of loss notarized before you can have your card replaced. Again, have your ATM card blocked ASAP. This is the most important thing you need to do after losing your card.

  • Go to any BDO branch and get a copy of their affidavit of loss. Have it notarized by a notary public. Or you can go straight to a notary public and have them make you an affidavit.
  • Go to the BDO branch where you initially applied for your card. Bring at least one (1) valid ID.
  • Wait to be served by their bankers. Don’t go to the cashier lines but to those entertaining new cardholders.
  • Fill up a form about card replacement. Show your ID if necessary. There is a replacement fee (P120).
  • Wait for a week for your card to be processed. (I think there’s an option for a same-day card replacement but the card won’t have your name on it. I’m not sure if it’s a different process, but you can inquire about this.)
  • Bring a valid ID to claim your card.
  • Change your password ASAP.

UMID CARD

This process is a bit lengthy, but as long as you do them in the correct order, it’s actually just a bit of waiting. Try to arrive early at your closest SSS center so that you can avoid the long midday lines. Most SSS centers are open from 9am to 5pm every weekday.

  • Go to your SSS Center and get a copy of their affidavit of loss. Have it notarized by a notary public. Or you can go straight to a notary public and have them make you an affidavit.
  • Once done with the notary, return to your SSS Center with a valid ID and get a copy of the R6 (Miscellaneous Payment) Form. Use carbon paper to fill up all the pages.
  • Get a copy of the UMID Application form and fill it up. Check card replacement in the necessary box.
  • Line up for the cashier and pay the card replacement fee (P300). Present your ID and the R6 form.
  • Afterwards, line up for the UMID Application. Present your R6, Affidavit of loss, and Application form.
  • Lastly, line up for the data encoding and capturing. They will take your picture and some fingerprints. For the picture taking, sleeveless attire is not allowed.
  • After data capturing, you need to wait between 1-3 months until the UMID is delivered to your address.
  • If, after 5 months, no UMID is delivered, go to your city’s post office.

INSULAR LIFE HEALTH CARD

I haven’t actually processed this card yet because of my lack of time, but it somehow involves a notarized affidavit of loss, P50, and the need to go to their main office in Makati. Hopefully sometime soon I’ll be over and done with this.


So yeah,  that has been my journey on having my valuable items replaced. Too bad that it had to happen and I had to learn the hard way. But life goes on and we just need to accept that there will always be criminals in this world. Let us do our best to not be easy targets. Learn from my mistake and don’t fall asleep when commuting alone. Secure your belongings and always be vigilant.

Always be alert and aware.

-jgzn

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